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Hotel Alba Palace Florence





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Frequently Asked Questions

Does the Hotel Alba Palace Firenze offer last minute deals?
Yes, check our Real Time Booking System.

What’s the cancellation policy?
Bookings may be modified or cancelled up to 2 days before your arrival at no cost, or 1 day before your arrival at the cost of the first night.

Is there an Internet Point on the property?
Yes, there is an internet point in the reception area that is free for our guests to use.

How many floors are there? Is there a lift?
The Hotel Alba occupies 3 floors served by a lift. Any guests with queries regarding mobility issues should leave a comment in the appropriate box on our Live Bookings page.

Do all rooms come with private bathrooms?
Yes they do, all equipped with showers, hairdryers and Courtesy Kit.

What time is check in / check out?
Check in is from midday, check out is by 11 am.

How many stars does the Alba have?
Hotel Alba is a 3 Star hotel.

Do all the rooms have Satellite TV?
Yes, Satellite TV comes as standard.

Are staff on hand 24 hours?
Yes, they are.

Does the price include taxes?
Yes, all taxes are included in the price.

Does the Hotel Alba offer a shuttle service to and from the airport?
Unfortunately not, but our central location next to the train station makes us very easy to reach – check our Location page for a satellite image and detailed instructions.

Are meals included?
Buffet Breakfast is included but not lunch and dinner.

Is the price per room or per person?
Per room.

Does the Hotel Alba Palace Florence have a restaurant?
Unfortunately not but the surrounding area is abundant with fine restaurants that are reasonably priced.

Are the guestrooms quiet and private?
Yes, all rooms are soundproofed and double glazed.

Are pets welcome?
Small animals yes – but please let us know when booking.

Which languages are spoken at the Hotel Alba?
Italian, English, French, German and Spanish.






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Hotel Alba Palace Firenze :: Via della Scala, 22/38r · 50123 Firenze Italy
Tel +39 055.282.610 - Fax +39 055.288.358 - Copyright Hotel Alba Palace Firenze