Frequently Asked Questions
• Does the Hotel Alba Palace Firenze offer last minute deals?
Yes, check our Real Time Booking System.
• What’s the cancellation
Bookings may be modified or cancelled up to 2 days before your arrival
at no cost, or 1 day before your arrival at the cost of the first
• Is there an Internet Point
on the property?
Yes, there is an internet point in the reception area that is free
for our guests to use.
• How many floors are there?
Is there a lift?
The Hotel Alba occupies 3 floors served by a lift. Any guests with
queries regarding mobility issues should leave a comment in the
appropriate box on our Live Bookings page.
• Do all rooms come with private
Yes they do, all equipped with showers, hairdryers and Courtesy
• What time is check in / check
Check in is from midday, check out is by 11 am.
• How many stars does the Alba
Hotel Alba is a 3 Star hotel.
• Do all the rooms have Satellite
Yes, Satellite TV comes as standard.
• Are staff on hand 24 hours?
Yes, they are.
• Does the price include taxes?
Yes, all taxes are included in the price.
• Does the Hotel Alba offer a
shuttle service to and from the airport?
Unfortunately not, but our central location next to the train station
makes us very easy to reach – check our Location page for
a satellite image and detailed instructions.
• Are meals included?
Buffet Breakfast is included but not lunch and dinner.
• Is the price per room or per
• Does the Hotel Alba Palace Florence
have a restaurant?
Unfortunately not but the surrounding area is abundant with fine
restaurants that are reasonably priced.
• Are the guestrooms quiet and
Yes, all rooms are soundproofed and double glazed.
• Are pets welcome?
Small animals yes – but please let us know when booking.
• Which languages are spoken
at the Hotel Alba?
Italian, English, French, German and Spanish.